Delivery

Saint-Petersburg
Local pickup (SPB) – 1 day
Free
Courier delivery in Saint-Petersburg (1-2 days)
350 rub
Russia
Door-to-door shipping (3-10 days)*
from 350 to 550 rub.
Russian Post (first class) (6-15 days)*
from 350 to 550 rub.
EMS russian post – 5-15 days*
on-site EMS calculator
International
Russian Post (7-15 days)*
from 3 to 6 euro
EMS RussianPost *
on-site EMS calculator
* Delvery time and cost depends on weight of parcel.
01. How to make an order

– By shopping cart ;
– by phone +7 (911) 031-70-51;
– by e-mail [email protected]

order processing – 1 - 2 working day.

02. How to deliver parcel

1. Courier delivery in Saint-Petersburg;
2. local pickup (Saint-Petersburg);
3. Russian Post (first class);
4. In Russia door-to-door shipping by russian post and any shipping company ;
5. International by russian post or EMS Russian Post;

03. Payment methods

– By cash in the shop or in case courier delivery in Russia;
– By credit card using online bank system Payonline (Visa, Visa Electron, MasterCard и Maestro);
– By worldwide online payments system PayPal;.

Payments processing is making in processing centre ofPayOnline.

The invoice is sending on your e-mail.

The parcel can be send just to the payer. We earnestly ask you to co-ordinate changing recipient due to making order!

04. The cost and delivery time

– Courier delivery in Saint-Petersburg (1 - 2 days) - 350 rub.;
– Russian post in post office (first class)(6-15 days) – from 350 to 500 rub.;
– In Russia by shipping company (6-15 day) – from 350 to 550 руб.
– International shipping by Russian post and EMS Russian Post(7-16 days) – from 4 to 10 euro.

Responsibility for parcel rests with the Werfstore untill customer get it.

05. Returns

To return the product you have to :
1. Call us by phone.+7(911)933-2350 or send the e-mail to [email protected]
2. Write down the reason
3. Send the product back

You can choose to pick another product from the Fab. collection or exchange your product to a different size or colour that is available. If the alternative product has a lower price, we can reimburse you any price difference. (International) shipping cost, if any, is non-refundable. Another option is to refund the price paid for the product. We will transfer the money within 10 working days after receiving your retour.

Return policy

You can easily return or change the product. Full information you can find in support section.

Payment

How to make an order

All products place in Werftore.ru are available.

Using shopping cart you need to sign up and make the order. Its important to give good information when you make the order:

– first name, last name;
– the adress;
– e-mail;
– contact phone number.

Pay the order by any convenient method:

– by cash (Тjust for Rusiia);
– by credit card (Visa, Visa Electron, MasterCard and Maestro).

Payments processing is making in processing centre of PayOnline.If you cancel order write off money returns on your Credit card

To cancel order paid by credit card you need to call by phone +7 (911) 031-70-51 or send the e-mail [email protected] and tell the order number. You will get money back in 7-14 working days.

About

Werf Store

Leather Goods & Accessories

ADRESS

Russia, Saint-Petersburg,

Marata st., 53, Floor 2

CONTACTS

tel. +7-800-200-67-26

[email protected]

About